Parents ParentSquare Guide

  • What is Parent Square?

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    Parent Square is a mass communication system that school districts use to communicate district messaging and campus-level messaging. Hutto ISD will utilize Parent Square as its email communication system for the 22-23 school year.

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  • How do I get started?

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    1. Download the App for Android or iPhone

    2. Log in using your Hutto ISD Google Account (Employees) or Skyward email (Parents)

    3. Verify your Information (you’ll only need to do this once)

    4. Set Your Notification Preferences to Instant or Digest (once a day) depending on your preference

    5. Set your Language Settings 

     

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  • Can I use Parent Square now?

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    The system is now live. Current Staff and Students (6th grade and higher) may log in using their Hutto ISD Google Account, and Parents using the email account we have for them in Skyward. 

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  • What if my email, phone number or name is incorrect in ParentSquare?

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    Please verify that your information is current in Skyward Employee Access as ParentSquare pulls information directly from that system. If you have a change to make, go into Skyward, select Employee Information, update it and then hit the button that says, "Request Changes." Parents will similarly request edits in Skyward Family Access.  Some information requires further verification in order for the registrar to accept the change.   

    New students to the district will not be loaded into ParentSquare until after the first days of school. ParentSquare updates information nightly. Any changes will be reflected within 24-48 hours.

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  • I have questions. Who can I go to?

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    If you have questions, check the ParentSquare Parents GuideTeacher Guide, or Student Guide, or information, troubleshooting and commonly asked questions and answers. For further assistance, please:

    • Email support@parentsquare.com and request assistance from experts in ParentSquare support or
    • Call ParentSquare at 888-496-3168.

    If you need help from Hutto ISD, email parentsquare@huttoisd.net

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  • I am trying to log into my ParentSquare but receiving the message Account Not Found. What now?

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    If you are new to Hutto ISD and it is summer time, you may have to wait until the new year has been created in our system, toward the end of July 2024. If the new school year has begun and you are having problems logging in, make sure you are using the same email that you use with your student's Skyward Family Access account. You can correct or edit information in Skyward Family Access, and REQUEST CHANGE and SAVE. After you provide any proof documents the registrar requires, once approved, Skyward will sync with ParentSquare and you'll be able to sign in with the same email you use in Skyward. 

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  • How do I add my spouse for my children so he can also communicate in ParentSquare?

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    If you add your spouse in Skyward Family Access, and hit REQUEST CHANGE, SAVE. Once approved, Skyward will automatically sync with ParentSquare the next night and you will both have access.

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